Name: Claims handling
Creator: Kalin Maldzhanski
License: https://creativecommons.org/licenses/by/4.0/

Relationship Summary

142 relationships across 13 types

accesses 3

Source	Target
CRM	Customer Data
Policy Administration	Policy Data
CRM	Policy Data

aggregates 4

Source	Target
Baseline	CRM
Baseline	Policy Administration
Target	CRM
Target	Claims Portal

approvalState 1

Source	Target
Claims Portal	Proposed

architectureState 1

Source	Target
Claims Portal	Target

assignedTo 4

Source	Target
Claims Clerk	Handle Claim
Customer	Claims Clerk
CRM	Customer Management
Bank	Bank

inModel 60

Source	Target
Organisation	Claims handling
Hosting	Claims handling
Legacy	Claims handling
Customer	Claims handling
Claims Clerk	Claims handling
Application Server	Claims handling
Cloud Server 1	Claims handling
Handle Claim	Claims handling
Register Claim	Claims handling
Claim Service	Claims handling
Orphan Service	Claims handling
CRM	Claims handling
crm	Claims handling
Policy Administration	Claims handling
Claims Portal	Claims handling
Broker Portal	Claims handling
Customer Management	Claims handling
Customer Lookup	Claims handling
Customer Data	Claims handling
Policy Data	Claims handling
CEO	Claims handling
Faster claims	Claims handling
Claims settled within 24h	Claims handling
Unrealised requirement	Claims handling
Keep claims for ten years	Claims handling
Digital first	Claims handling
Unbacked principle	Claims handling
Claims Management	Claims handling
Fraud Detection	Claims handling
Customer Insight	Claims handling
CRM upgrade	Claims handling
Upgraded CRM	Claims handling
Baseline	Claims handling
Target	Claims handling
Bank	Claims handling
Bank	Claims handling
r1	Claims handling
r2	Claims handling
r3	Claims handling
r4	Claims handling
r5	Claims handling
r6	Claims handling
r7	Claims handling
r8	Claims handling
r9	Claims handling
r10	Claims handling
r11	Claims handling
r12	Claims handling
r13	Claims handling
r14	Claims handling
r15	Claims handling
r16	Claims handling
r17	Claims handling
r18	Claims handling
r19	Claims handling
r20	Claims handling
r21	Claims handling
r22	Claims handling
r23	Claims handling
r24	Claims handling

inView 5

Source	Target
Customer	Organisation
Claims Clerk	Organisation
Application Server	Organisation
Cloud Server 1	Hosting
Bank	Legacy

influences 1

Source	Target
CEO	Faster claims

realizes 8

Source	Target
Handle Claim	Claim Service
Customer Management	Customer Lookup
Handle Claim	Claims settled within 24h
Claims settled within 24h	Faster claims
Claims settled within 24h	Digital first
Handle Claim	Claims Management
CRM upgrade	Upgraded CRM
Upgraded CRM	CRM

serves 4

Source	Target
Claim Service	Customer
Application Server	CRM
Customer Lookup	Policy Administration
Cloud Server 1	Broker Portal

source 24

Source	Target
r1	Claims Clerk
r2	Customer
r3	Handle Claim
r4	Claim Service
r5	Application Server
r6	CRM
r7	Customer Management
r8	Customer Lookup
r9	CRM
r10	Policy Administration
r11	CRM
r12	Handle Claim
r13	Claims settled within 24h
r14	Claims settled within 24h
r15	CEO
r16	Handle Claim
r17	CRM upgrade
r18	Upgraded CRM
r19	Baseline
r20	Baseline
r21	Target
r22	Target
r23	Cloud Server 1
r24	Bank

target 24

Source	Target
r1	Handle Claim
r2	Claims Clerk
r3	Claim Service
r4	Customer
r5	CRM
r6	Customer Management
r7	Customer Lookup
r8	Policy Administration
r9	Customer Data
r10	Policy Data
r11	Policy Data
r12	Claims settled within 24h
r13	Faster claims
r14	Digital first
r15	Faster claims
r16	Claims Management
r17	Upgraded CRM
r18	CRM
r19	CRM
r20	Policy Administration
r21	CRM
r22	Claims Portal
r23	Broker Portal
r24	Bank

viewConformsToViewpoint 3

Source	Target
Organisation	OrganizationViewpoint
Hosting	TechnologyViewpoint
Legacy	LegacyOrganizationViewpoint

Source	Relationship	Target
CRM	accesses	Customer Data
Policy Administration	accesses	Policy Data
CRM	accesses	Policy Data
Baseline	aggregates	CRM
Baseline	aggregates	Policy Administration
Target	aggregates	CRM
Target	aggregates	Claims Portal
Claims Portal	approvalState	Proposed
Claims Portal	architectureState	Target
Claims Clerk	assignedTo	Handle Claim
Customer	assignedTo	Claims Clerk
CRM	assignedTo	Customer Management
Bank	assignedTo	Bank
Organisation	inModel	Claims handling
Hosting	inModel	Claims handling
Legacy	inModel	Claims handling
Customer	inModel	Claims handling
Claims Clerk	inModel	Claims handling
Application Server	inModel	Claims handling
Cloud Server 1	inModel	Claims handling
Handle Claim	inModel	Claims handling
Register Claim	inModel	Claims handling
Claim Service	inModel	Claims handling
Orphan Service	inModel	Claims handling
CRM	inModel	Claims handling
crm	inModel	Claims handling
Policy Administration	inModel	Claims handling
Claims Portal	inModel	Claims handling
Broker Portal	inModel	Claims handling
Customer Management	inModel	Claims handling
Customer Lookup	inModel	Claims handling
Customer Data	inModel	Claims handling
Policy Data	inModel	Claims handling
CEO	inModel	Claims handling
Faster claims	inModel	Claims handling
Claims settled within 24h	inModel	Claims handling
Unrealised requirement	inModel	Claims handling
Keep claims for ten years	inModel	Claims handling
Digital first	inModel	Claims handling
Unbacked principle	inModel	Claims handling
Claims Management	inModel	Claims handling
Fraud Detection	inModel	Claims handling
Customer Insight	inModel	Claims handling
CRM upgrade	inModel	Claims handling
Upgraded CRM	inModel	Claims handling
Baseline	inModel	Claims handling
Target	inModel	Claims handling
Bank	inModel	Claims handling
Bank	inModel	Claims handling
r1	inModel	Claims handling
r2	inModel	Claims handling
r3	inModel	Claims handling
r4	inModel	Claims handling
r5	inModel	Claims handling
r6	inModel	Claims handling
r7	inModel	Claims handling
r8	inModel	Claims handling
r9	inModel	Claims handling
r10	inModel	Claims handling
r11	inModel	Claims handling
r12	inModel	Claims handling
r13	inModel	Claims handling
r14	inModel	Claims handling
r15	inModel	Claims handling
r16	inModel	Claims handling
r17	inModel	Claims handling
r18	inModel	Claims handling
r19	inModel	Claims handling
r20	inModel	Claims handling
r21	inModel	Claims handling
r22	inModel	Claims handling
r23	inModel	Claims handling
r24	inModel	Claims handling
Customer	inView	Organisation
Claims Clerk	inView	Organisation
Application Server	inView	Organisation
Cloud Server 1	inView	Hosting
Bank	inView	Legacy
CEO	influences	Faster claims
Handle Claim	realizes	Claim Service
Customer Management	realizes	Customer Lookup
Handle Claim	realizes	Claims settled within 24h
Claims settled within 24h	realizes	Faster claims
Claims settled within 24h	realizes	Digital first
Handle Claim	realizes	Claims Management
CRM upgrade	realizes	Upgraded CRM
Upgraded CRM	realizes	CRM
Claim Service	serves	Customer
Application Server	serves	CRM
Customer Lookup	serves	Policy Administration
Cloud Server 1	serves	Broker Portal
r1	source	Claims Clerk
r2	source	Customer
r3	source	Handle Claim
r4	source	Claim Service
r5	source	Application Server
r6	source	CRM
r7	source	Customer Management
r8	source	Customer Lookup
r9	source	CRM
r10	source	Policy Administration
r11	source	CRM
r12	source	Handle Claim
r13	source	Claims settled within 24h
r14	source	Claims settled within 24h
r15	source	CEO
r16	source	Handle Claim
r17	source	CRM upgrade
r18	source	Upgraded CRM
r19	source	Baseline
r20	source	Baseline
r21	source	Target
r22	source	Target
r23	source	Cloud Server 1
r24	source	Bank
r1	target	Handle Claim
r2	target	Claims Clerk
r3	target	Claim Service
r4	target	Customer
r5	target	CRM
r6	target	Customer Management
r7	target	Customer Lookup
r8	target	Policy Administration
r9	target	Customer Data
r10	target	Policy Data
r11	target	Policy Data
r12	target	Claims settled within 24h
r13	target	Faster claims
r14	target	Digital first
r15	target	Faster claims
r16	target	Claims Management
r17	target	Upgraded CRM
r18	target	CRM
r19	target	CRM
r20	target	Policy Administration
r21	target	CRM
r22	target	Claims Portal
r23	target	Broker Portal
r24	target	Bank
Organisation	viewConformsToViewpoint	OrganizationViewpoint
Hosting	viewConformsToViewpoint	TechnologyViewpoint
Legacy	viewConformsToViewpoint	LegacyOrganizationViewpoint

Claims handling

Conforms to Metamodel

UML Reference Example

Element Inventory

Aggregation 4

ApplicationComponent 5

ApplicationFunction 1

ApplicationService 2

Assignment 4

BusinessActor 2

BusinessProcess 2

BusinessRole 2

BusinessService 1

Capability 2

CloudServer 1

DataObject 2

Deliverable 1

Diagram 3

Goal 1

Influence 1

Node 1

Plateau 2

Principle 2

ReadAccess 2

Realization 8

RegulatoryConstraint 1

Requirement 2

Serving 4

Stakeholder 1

StrategicCapability 1

WorkPackage 1

WriteAccess 1

Relationship Summary

accesses 3

aggregates 4

approvalState 1

architectureState 1

assignedTo 4

inModel 60

inView 5

influences 1

realizes 8

serves 4

source 24

target 24

viewConformsToViewpoint 3

Statistics

Elements

Relationships

Metamodel

TTL Source

JSON-LD